Terms & Conditions

Last updated: 9 June 2026

These terms and conditions ("Terms") govern the services provided by LEGA ("LEGA", "we", "us", "our"), a UAE-based integrated business solutions provider, to its clients ("you", "the client") in Abu Dhabi and across the United Arab Emirates. By accepting a proposal, approving a quotation, or issuing a purchase order to us, you agree to these Terms together with the specific scope, timeline and fees agreed in writing for your engagement. Where a signed service agreement exists between us, that agreement prevails over these Terms to the extent of any conflict.

1. Scope of services

The services we provide are described in the proposal, quotation or statement of work issued for your engagement. Any request that falls outside that agreed scope — including additional deliverables, expanded volumes or further revisions — is treated as a change request and may affect the fees and timeline. We will confirm the impact of any change in writing before proceeding with it.

2. Quotations and engagement

Unless stated otherwise, our written quotations remain valid for 14 days from the date of issue. An engagement is formed when you provide written acceptance of a quotation or proposal, sign a service agreement, or issue a purchase order. We commence work once we have received that acceptance and, where applicable, the deposit specified.

3. Fees and payment

Fees are set out in each quotation or agreement and are quoted in UAE Dirhams (AED) exclusive of any applicable taxes, which will be added where required by law. Unless agreed otherwise, we require a deposit before work begins, with the balance payable in accordance with the agreed milestones or on delivery. Late payments may incur reasonable recovery costs and may result in the suspension of ongoing work until the account is settled.

4. Client responsibilities

Timely delivery depends on your cooperation. You agree to provide accurate information, materials, approvals and access required for us to perform the services, and to nominate a representative authorised to give instructions and sign off deliverables. Delays or additional costs arising from incomplete, inaccurate or late information supplied by you are not our responsibility and may affect the agreed timeline.

5. Approvals and revisions

Where a deliverable requires your sign-off, we proceed on the basis of what you have approved in writing. Changes requested after approval may be treated as additional work, subject to further fees and an adjusted timeline. We are not liable for errors in materials or content that you have reviewed and approved.

6. Delivery and timelines

We will use reasonable efforts to meet every delivery date confirmed in writing. Timelines are estimates given in good faith and may be affected by the scope of work, your responsiveness, and factors outside our reasonable control. Where an engagement involves on-site work, you are responsible for arranging safe site access, facilities and any permits required.

7. Intellectual property

Upon full payment for the relevant engagement, you receive the right to use the final delivered work for the purpose agreed between us. Our own methodologies, tools, working files, source documents and any concepts not selected remain our property unless expressly assigned in writing. You warrant that any content, marks or materials you supply to us are yours to use and do not infringe the rights of any third party, and you agree to indemnify us against claims arising from such materials.

8. Warranties and remedies

We provide our services with reasonable skill and care in line with professional standards. If a deliverable does not conform to the agreed specification, you must notify us in writing within 7 days of delivery, and we will correct the non-conformity at our cost. Variations within normal industry tolerances are not considered defects. Save as expressly stated, all other warranties implied by law are excluded to the fullest extent permitted.

9. Confidentiality

Each party agrees to keep the other's confidential information — including briefs, files, pricing and commercial information — confidential, and to use it solely for the purposes of the engagement. This obligation does not apply to information that is or becomes publicly available other than through a breach of these Terms, or that is required to be disclosed by law.

10. Limitation of liability

Our total liability arising out of or in connection with any engagement is limited to the total fees paid by you for that engagement. We are not liable for any indirect, incidental or consequential losses, including loss of profit, revenue, data or reputation. Nothing in these Terms excludes or limits liability for fraud, death or personal injury caused by negligence, or any liability that cannot be limited under UAE law.

11. Termination

Either party may terminate an engagement on written notice if the other commits a material breach that is not remedied within 14 days of being notified. On termination, you agree to pay for all services performed and costs reasonably committed up to the date of termination. Clauses that by their nature should survive termination — including confidentiality, intellectual property and liability — continue to apply.

12. Force majeure

Neither party is liable for delay or failure to perform its obligations due to events beyond its reasonable control, including natural events, government action, utility or network failures, or other similar circumstances. The affected party will notify the other promptly and resume performance as soon as reasonably practicable.

13. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any dispute arising out of or in connection with them is subject to the exclusive jurisdiction of the competent courts of Abu Dhabi.

14. Contact us

For any clarification regarding these Terms, please write to info@lega.ae, call +971 56 537 1010, or visit us at Mussafah 45, Abu Dhabi.